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Sales Oversight Corner: Conducting a Compliant Marketing Event

Checkpoints for Conducting Compliant Marketing Events: All formal, informal & educational Marketing events must be reported in the respective systems. Ensure Marketing events are conducted only in the presentation language listed on the sales event. Ensure only the product/plan types intended to be discussed are covered during the Marketing event presentation. Ensure all marketing materials used and displayed at your [...]

Keeping Track of all Your Commissions is now Easier Than Ever!

By now, we hope you've taken the opportunity to check out our newly designed Producer Toolbox, where you  can log into one website, one time, and all the tools you need to manage all your business are there. One easy-to-use, digital dashboard gives you access to everything you want to do and see, including all [...]

Anthem Adds Home Care Benefits Under Relaxed Medicare Advantage Rule

Home care providers have been wondering how insurers will capitalize on the allowance of non-skilled in-home care services under the Medicare Advantage (MA) program since policymakers initially opened that door in early spring. They’re now starting to get some clarity, thanks to Anthem, Inc. (NYSE: ANTM), one of the top players in the MA market. Indianapolis-based Anthem [...]

Personal Producing Agents: 2019 Commission Rates for Medicare Advantage Plans

The Annual Enrollment Period (AEP) is right around the corner! Like you, we’ve been anticipating this busy and exciting time of year as we prepare for yet another Medicare AEP.  We hope you have already certified and are ready to sell with Anthem Blue Cross and Blue Shield (Anthem) this season! We're pleased to provide the 2019 Personal [...]

NEW 2019 EPO plan options in Columbia and Jefferson City, MO

In order to better support the unique needs of your clients as they offer affordable, quality health plans to their employees, Anthem Blue Cross and Blue Shield in Missouri (Anthem) launched an innovative exclusive provider organization (EPO), named Anthem Alliance EPO in January 2018. Since the initial launch of the product, this EPO arrangement has […]

Anthem Announces Tie-Up with Walmart

Health insurance plan provider Anthem is collaborating with retail giant Walmart to provide consumers with easier access to over-the-counter (OTC) medicines and other health-related services. The collaboration will cater to those enrolled in Anthem’s affiliated Medicare Advantage (MA) plans, enabling them to use OTC plan allowances to buy OTC medications, health supplies (like first aid […]

Attention Brokers! Our Network Includes CoxHealth, Freeman Health System and Mercy

Network strength and security are important factors when your clients shop for a new Medicare plan – and they deserve nothing but the best. That’s why Anthem includes quality providers like CoxHealth, Freeman Health System and Mercy in our network. You and your clients will both be pleased with the extensive list of providers throughout […]

Anthem Bonus Program Extended!

Great News for Brokers in Missouri! The More You SELL the More You EARN During our Medicare Supplement Sales Bonus Program!   Now YOU have a new opportunity to earn even more on EVERY Medicare Supplement Plan you SELL! Don’t miss out on this limited time opportunity to earn more when you sell Anthem Medicare […]

Anthem AHIP and Certification

2019 AHIP Certification Training is available as of June 27, 2018     It’s finally here……the start of the 2019 AEP! There are SIGNIFICANT CHANGES THIS YEAR TO THE AHIP.  Please make sure to read this email in its entirety as it will help you get prepared for 2019. Here’s what you need to know:   Certification begins […]

Anthem Q&A Medicare Supplement Plans

Q: Can MO MS members move to a lower lettered plan on their anniversary date? A: Both current members and members of other carriers can move to a lower lettered Plan on their anniversary date and they have to answer the tobacco question and will be rated at their current age.   Q: Do we […]

Anthem: 2018 Bonus Program

Now YOU have a new opportunity to earn even more on EVERY Medicare Supplement Plan you SELL! New, short-term incentives have just been announced for brokers who sell our Medicare Supplement plans! Don’t miss our on this limited time opportunity to earn more when you sell Anthem Medicare Supplement plans with 7/1, 8/1 or 9/1/2018 […]

Electronic ID cards go anywhere with members

In November 2017, we told you about a new electronic-only ID card option for Small Group and Individual ACA members. In case you get questions about this, here’s a recap of the advantages of this option and how it works. Learn more here! Anthem Producer News        

Anthem to be Accepted at Mercy in 2018

Patients who have insurance with Anthem will now have more options on where they receive health care in Springfield. It’s commonly known in the Springfield area that depending on your insurance company, you could only go to Mercy or Cox. But that is slowly changing. United recently announced its policyholders can choose between the two […]

CoxHealth and Anthem agree to extend contract

CoxHealth Network and Anthem Blue Cross and Blue Shield are pleased to announce we have reached agreement on key financial terms, and have agreed to extend our contract.  Going forward, our immediate focus will be on finalizing a new agreement.   This extension applies to all products for commercial, individual health care marketplace, and Medicare Advantage […]

Anthem: Members give real-time notifications a thumbs up!

Producer Online News Real-time claim notifications let members know when a claim is received, approved or denied Called What’s My Status, our automated, real-time claim notifications let members know when a claim is received, approved or denied. Learn More ›  

Anthem: Important changes to your Individual commission schedule

Dear Valued Broker, As we announced at the beginning of 2016, we will continue to pay commissions on individual policies sold during Open Enrollment (OE) only. We will also continue the same commission level as last year. As a reminder, policies sold during the Special Enrollment Period (SEP) will not be eligible for commission payments. […]

Anthem: Announces Key Management Changes

Anthem, Inc. Announces Key Management Changes Earlier today, our parent company announced that Gail K. Boudreaux, has been named Chief Executive Officer and President and appointed to the Company’s Board of Directors, effective November 20, 2017. Joseph R. Swedish, Chairman, President and Chief Executive Officer, Anthem, will continue to serve as Executive Chairman, Anthem Board […]

Anthem: Fly High as a Medicare Megastar and earn a FREE AHIP Certification!

Here’s how YOU can be a Medicare Megastar and get FREE AHIP certification! Sell 18 approved Medicare Advantage policies with 1/1/18 effective dates during this AEP season and YOU can become a Medicare Megastar! As a Medicare Megastar you’re entitled to SUPERHERO benefits like getting your 2019 AHIP certification at no cost! That’s our way […]

Anthem to launch new pharmacy benefits manager

Today, our parent company Anthem, Inc., announced that it is launching IngenioRx, a new pharmacy benefits manager (PBM). IngenioRx will begin offering a full suite of PBM solutions starting in 2020. IngenioRx will strengthen Anthem Blue Cross and Blue Shield’s value proposition centered on improving health outcomes and helping to lower total health care costs […]

Anthem: Become a certified Medicare Megastar!

Grow your business by leaps and bounds Are you ready to grow your business by leaps and bounds? Then NOW is the time to learn about our NEW 2018 AEP plan options for your current and prospective clients. Sell 18 approved Medicare Advantage policies with 1/1/18 effective dates during this AEP season and YOU can […]

Anthem cyber attack class action settlement mailing

Anthem Newsflash Anthem, Inc., has reached a settlement to resolve the multi-district class action litigation relating to the 2015 cyber attack against the company. The settlement did not include any finding of wrongdoing, and Anthem did not admit any wrongdoing or that any individuals were harmed as a result of the cyber attack. The settlement […]

18,000 could lose health coverage in Missouri’s ‘bare counties,’ as state faces tough choices

By DURRIE BOUSCAREN & BRENT JONES Next year, Blue Cross Blue Shield of Kansas City will leave the individual health care marketplace in Missouri that was set up under the Affordable Care Act. And when it does, about 18,000 patients in 25 western Missouri counties will lose their health insurance. If those enrollees sign on to this fall to [...]

Anthem will sell insurance on Missouri exchange in 2018 — at least for now

Anthem Inc. said Monday it will sell coverage on the health insurance exchange in Missouri in 2018. However, Anthem warned that it could adjust that decision, or any aspect of it, as the year goes on. The Indianapolis-based company, which currently provides Blue Cross Blue Shield plans in 14 states, said it may laterdecide to […]

Cigna faces off with Anthem, escalating fight by ending deal

February 15th 2017 | By Cecile Daurat  Simmering tensions between Anthem Inc. and Cigna Corp. exploded Tuesday as Cigna sued to end their $48 billion deal, and Anthem moments later said it would fight to keep the merger alive. The clash came just hours after the other U.S. health insurance megadeal, a $37 billion tie-up […]

Blocked insurer mergers: What the decisions mean and what lies ahead

February 13th 2017 | By: Leslie Small  When four of the country’s five largest for-profit health insurers announced two summers ago that they would pair off, many saw the moves as a game changer. Now, with both the Aetna-Humana and Anthem-Cigna deals struck down by the federal courts, the implications for both the health insurance […]

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    • Visit  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
    • As always, we highly recommend that you take a section or two at a time over a couple of days, rather than completing this all at once. 
    • The test is OPEN BOOK. Please use your slides as ALL MODULES have updates in them.
    • Upon answering a question, immediate feedback lets you know if you answered the question correctly or incorrectly.
    • If you were certified last year, please use the “Sign In” section.
      • Your user ID is your email address OR your National Producer Number (NPN)
      • If you forgot your user ID or password, there are links below to regain access
      • It will ask you for an access code. Please use External-SelfRegand it must be typed EXACTLY as is it appears here.
      • It will take approximately 8-12 hours to complete re-certification.There are significant changes which is why it takes so much time.
    • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
      • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here. 
      • It will take approximately 15-18 hours to complete the entire training.
    • Please complete your certification by August 30th so you can pre-order your 2019 Enrollment Sales Kits!
Anthem Modules
Please complete all until you have green checkmarks for everything listed for 2019.
  •  These Modules include HMO, PPO, Part D, AND SNP plans. Please complete all Modules.
    • All modules now have downloadable slides
    • Product Basics (appeals, enrollment, etc.) 10 question exam must score 90%
    • Risk Prevention – 20 question exam must score 100%
    • Sales Event Reporting –  10 questions must score 90%
    • Tools for Compliant Selling –  15 questions must score 100%
    • HMO – 10 questions must score 90%
    • PDP – 10 questions must score 90%
    • PPO 10 questions must score 90%
    • SNP – 10 questions must score 90%
Information You Need to Know

    • Once your certification is complete, within 48 hours, you will receive an email informing you that you are  Ready-To-Sell. This email will also include the link to Custom Point and your login information
    • Marketing Did you know that Anthem BCBS has FREE approved marketing materials for you to use to support your sales efforts?
    • These materials can be customized with your personal contact information including: name, phone and email!
    • Please take 5 minutes RIGHT NOW to set up your profile in the Sales Toolkit! Doing so will allow you to download materials quickly once they become available.
      • Visit Custom Point (You must use a PC based Internet browser)
      • Click on the button across the top that says Sales ToolKit
      • Make sure your pop-ups are enabled.
      • On the left side, click on My Profile
      • Start completing the fields in each section exactly how you would like the information to appear on your materials.
  • Medicare Supplements
    • There is a NEW plan F available in the state. YOU MUST GET APPOINTED  WITH THE NEW COMPANY, AICI, IN ORDER TO SELL IT.
      • To get appointed, please reach out to your FMO, MGA, or myself.
    • All Medicare Supplements in OH refresh on July 1st.
    • You can run quotes, download new PDF materials at
  • To check rates, look up doctors, check medications, please use
Certification Instructions

Certify with Anthem here. Once you are directed to their certification page you may either login with the username and password you created last year or, if this is your first time certifying, you must register.

  • We know you need supplies so the link below will give you a step-by-step guide as to how to make that happen. How to order supplies
  • Sales Kits / Materials and Personalized Collateral Once certified and deemed Ready-to-Sell (RTS) by Anthem, you will be provided access to Custom Point.  This site has enrollment kits, forms and other standard pieces of collateral.  For your acquisition needs, click on the tab marked Sales Toolkit to access approved sales and marketing materials that you can personalize.

Or fill out the form below.

At Anthem, they understand that health connects everyone. What people do affects those around them. Anthem is dedicated to delivering better care to their members, providing greater value to their customers, and helping to improve the health of their communities. Anthem, Inc. is working to transform health care with trusted and caring solutions. Their health plan companies deliver quality products and services that give their members access to the care they need. With nearly 71 million people served by its affiliated companies, including more than 38 million enrolled in its family of health plans, Anthem is one of the nation’s leading health benefits companies.