Anthem AHIP and Certification

2019 AHIP Certification Training is available as of June 27, 2018  
 
It’s finally here……the start of the 2019 AEP! There are SIGNIFICANT CHANGES THIS YEAR TO THE AHIP.  Please make sure to read this email in its entirety as it will help you get prepared for 2019.
Here’s what you need to know:
 
Certification begins June 27, 2018!
  • Completed certification taken after June 27, 2018 allows you to sell for the remainder for 2018 AND 2019.
  • AHIP has UPDATED the information in various sections to include new legislation. So please add more time. See below for more details.
  • If you are looking to submit applications online, register for one of our webinars on mProducer by clicking https://brokertraining.anthem.com.
GETTING STARTED
    • Visit http://www.medicaremegastar.com/  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
    • As always, we highly recommend that you take a section or two at a time over a couple of days, rather than completing this all at once. 
    • The test is OPEN BOOK. Please use your slides as ALL MODULES have updates in them.
    • Upon answering a question, immediate feedback lets you know if you answered the question correctly or incorrectly.
    • If you were certified last year, please use the “Sign In” section.
      • Your user ID is your email address OR your National Producer Number (NPN)
      • If you forgot your user ID or password, there are links below to regain access
      • It will ask you for an access code. Please use External-SelfRegand it must be typed EXACTLY as is it appears here.
      • It will take approximately 8-12 hours to complete re-certification.There are significant changes which is why it takes so much time.
    • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
      • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here. 
      • It will take approximately 15-18 hours to complete the entire training.
    • Please complete your certification by August 30th so you can pre-order your 2019 Enrollment Sales Kits!
    • IN ORDER TO SELL MEDICARE ADVANTAGE AND/OR PRESCRIPTION DRUG PLANS for 2019, YOU MUST COMPLETE CERTIFICATION for 2019. 
    • YOU MUST BE THE ONE WHO COMPLETES THIS CERTIFICATION, NOT AN ADMIN OR ANY OTHER PERSON.  
Anthem Modules
Please complete all until you have green checkmarks for everything listed for 2019.
  •  These Modules include HMO, PPO, Part D, AND SNP plans. Please complete all Modules.
    • All modules now have downloadable slides
    • Product Basics (appeals, enrollment, etc.) 10 question exam must score 90%
    • Risk Prevention – 20 question exam must score 100%
    • Sales Event Reporting –  10 questions must score 90%
    • Tools for Compliant Selling –  15 questions must score 100%
    • HMO – 10 questions must score 90%
    • PDP – 10 questions must score 90%
    • PPO 10 questions must score 90%
    • SNP – 10 questions must score 90%

YOUR 2018 CERTIFICATION IS COMPLETE WHEN IT SHOWS SOLID GREEN BARS AT 100% FOR THE FOLLOWING:

  • 2019 Compliance Training
  • 2019 HMO
  • 2019 PDP
  • 2019 PPO 
  • 2019 DSNP (It is recommended to take this module in the event you run across an opportunity mid-year. If you do not take this training BEFORE SELLING a DSNP HMO plan, the policy is NON-Commissionable, it is a CMS violation and you are out of compliance.)
AHIP
If you go through our website, there is a discount on the standard cost of $175; it will cost the same as last year, $125.
  •  AHIP requires section 4 & 5 this year to be taken and then the exam.
    • To download the slides, click into the module, then on left side click download slides. Click the save button and save to a file folder for this year’s AHIP.
  • Section 1 and 3 have been updated with new legislation and regulation information. Please make sure to spend some time reviewing Section 3 as it pertains to Part D.
  • Section 5 talks about the Open Enrollment Period in detail.
    • Please make sure to download the slides in each section
    • The exam is open book and these slides will help you.
    • These slides and information are great reference tools throughout the year.
      • To download, click the link on the left side of the page
      • A new browser will come up with the document. Move your mouse and you will see a save button that looks like a floppy disk.
      • Click that save button and save the file to your desktop or a folder.
    • You have 3 attempts to pass the exam.
  • If you are re-certifying, you only have to complete sections 4 & 5, but the exam includes all 5 sections.
  • There are Continuing Education credits that you can purchase for an additional cost PRIOR to taking the exam.
    • Cost is $26.00
    • 6 CE credits are available with a passing grade
    • You can only have one course apply within your renewal period.
  • Fraud, Waste, and Abuse training – Nondiscrimination Training
    • New module has quiz questions. Quizzes are not pass/fail.
    • Final exam requires 70% to pass module
  • FWA module now has 5 quizzes, plus a final that you need to score 70% to pass.
  • General Compliance has quizzes and a final that you need to score 70% to pass.
Information You Need to Know

    • Once your certification is complete, within 48 hours, you will receive an email informing you that you are  Ready-To-Sell. This email will also include the link to Custom Point and your login information
    • You will be able to pre-order Sales Kits ONLY if your certification is completed by August 31st. 
    • If you do not make the August 31st deadline, you will NOT be able to order kits and have the GUARANTEED to be at your home/office by October 3rd. 
    • Marketing Did you know that Anthem BCBS has FREE approved marketing materials for you to use to support your sales efforts?
    • These materials can be customized with your personal contact information including: name, phone and email!
    • The materials can be found on Custom Point in the Sales Toolkit. ALL MATERIALS WILL BE UPDATED OCTOBER 1ST AND ALL MATERIALS DOWNLOADED OR PRINTED BEFORE THAT DATE MUST BE THROWN OUT AND DISCONTINUED.
    • Please take 5 minutes RIGHT NOW to set up your profile in the Sales Toolkit! Doing so will allow you to download materials quickly once they become available.
      • Visit Custom Point (You must use a PC based Internet browser)
      • Click on the button across the top that says Sales ToolKit
      • Make sure your pop-ups are enabled.
      • On the left side, click on My Profile
      • Start completing the fields in each section exactly how you would like the information to appear on your materials.
  • Medicare Supplements
    • There is a NEW plan F available in the state. YOU MUST GET APPOINTED  WITH THE NEW COMPANY, AICI, IN ORDER TO SELL IT.
      • To get appointed, please reach out to your FMO, MGA, or myself.
    • All Medicare Supplements in OH refresh on July 1st.
    • You can run quotes, download new PDF materials at  http://shop.anthem.com/medicare
  • To check rates, look up doctors, check medications, please use  http://shop.anthem.com/medicare