A Local Healthcare Leader

Quality | Customer Service | Support

Essence Update on 1099’s

Essence has has received some questions regarding 1099’s and we wanted to reach out to inform you of their status. We spoke to their Finance Department today and were informed that 1099’s were mailed on 1/30 and can take up to 7-10 business  days to be received in the mail since they are not directly [...]

Essence 2019 Rating is Here!

Save Money on AHIP with Essence

New for 2019!   Essence directly collaborated with AHIP as their required educational provider for Essence certification. They have also secured special discounted rates available just for Essence partners. If you access the below link to take your AHIP training, you will qualify for a discounted rate of $125, $50 off the standard price of […]

Essence: Sales Blast! – Online Enrollment Tool Update

Great News! The selection for Annual Enrollment Period (AEP) has been updated on the Online Enrollment Application.  There is no need for you to mark “Other” and input AEP, just mark the AEP box going forward.  

Essence: CoxHealth MedicarePlus Springfield Office is in on the move!

This afternoon, we are moving from 3354 S. National, Suite F, to our new larger offices at 3330 S. National, Suite 100. If you are familiar with the location of our current office in the Medical Mile Plaza at the corner of Walnut Lawn and National Avenue in Springfield, the new office is located in […]

Agent Portal

Broker Portal – Coming Soon!

  • One page for links to all broker services
  • Submit Face to Face and Quick Entry online applications
  • Archives applications in encrypted system


  • Client Relationship Management (CRM) system for tracking submitted applications
  • View company notes and incomplete applications

Callidus ICM

  • View/Download Commission statements
  • Change W-9 and Banking information

Essence OTC Catalogs
There were a small number of members affected by a delay in being sent the new OTC Catalogs. All of those catalogs that have not yet been sent are going out TODAY 1/7/19. If a member does not have a catalog and would like to place their order they can go directly to the NEW website

Member ID Cards and Website
Customer Service is experiencing longer than normal hold times due to the new year. Don’t forget that members can access a wealth of information on their member portal Including Requesting and printing ID CARDS at

Silver Sneakers Cards can be printed from

DentaQuest added a large amount of contracted dentists to their website last week. They will be continually adding dentists to the site as they are swiftly moving them through the credentialing process. We hope to have more loaded by early next week. If you do not see the dentist you are looking for you may still email me your nominations that I will forward to contracting.

Essence Dental Link

Find a Provider


Pharmacy Locator
Provider Directory
  • Click the ‘Download Provider Directory’ link below to view our entire directory of network providers.
  • Download Provider Directory

To Get Certified

  1. Go to your Essence Face to Face to get started
  2. Go to the Essence Portal
  3. Click on Ready to Sell
  4. Complete Certifications 

Ten years ago, a group of local doctors grew frustrated with big insurance companies getting in the way of their relationship with patients. They realized that in order to provide high-quality care to Medicare patients, something had to change. Instead of trying to change those large insurance corporations, they decided to form their own unique health plan that would work side-by-side with doctors to guarantee that every person on Medicare had access to great healthcare. Staying true to those principles, Essence Healthcare now provides comprehensive and affordable health insurance to over 40,000 people with Medicare in Missouri and southern Illinois. Every Essence Medicare plan offers all-in-one coverage that includes hospital, medical, and prescription drug coverage as well as valuable extra benefits and financial protection not offered by traditional Medicare plans. Essence’s unique approach to health insurance and unwavering commitment to protecting the health and wellness of people with Medicare has helped the company earn the trust of the many communities it serves as well as national recognition as a leader in the positive transformation of our country’s healthcare system.